Estimating Best Practices – This top-rated workshop teaches Wagonwork’s proven systematic approach to discovering and ensuring you capture all of the “Not Included” items on an estimate. What KPI’s should you be monitoring and auditing on an estimate? MORE INFO

Managing by Process NOT by Luck– The Key to Developing SOPs (Standard Operating Procedures)- The number one reason why vehicles don’t go on time is due to broken or incorrect parts not identified during the disassembly process. Learn how to address this by managing your business by “Process, NOT by Luck.” MORE INFO

Outsell, Upsell and Close! - Mike shares his techniques for maintaining a 90% closing ratio, achieving outstanding profitability and creating consistently satisfied customers. MORE INFO

Positioning Yourself in the Collision Repair Industry – This workshop is suitable for both shop and jobber operations and walks you through how to attract and increase sales in a tough, competitive industry during challenging economic times. Find out what tools and resources are available to assist you. MORE INFO

Whale Done! - The Key to Improving Employee Morale- Based on the bestselling book Whale Done! by Ken Blanchard and Chuck Tompkins, learn how to apply the principles used by the trainers of Shamu at Sea world to motivate their employees and build strong teams. (this seminar is not affiliated with or sanctioned by the authors of Whale Done!) MORE INFO

The Five Love Languages – The Key to Motivating Your Employees- Based on Dr. Gary Chapman’s book “The Five Love Languages for Couples”, this exciting and interactive seminar will teach you how to understand and speak the Love Language not only of your spouse but also your children and most importantly how to apply this to your coworkers, teammates or employees. (this seminar is not affiliated with or sanctioned by the author of The Five Love Languages for Couples) MORE INFO

If You Don’t Measure It, You Can’t Manage It- Accounting Best Practices for Collision Repair- Understand the importance of tracking the correct profit centers in both your management and accounting systems and what to do with that information to move effectively drive your business. Included is Mike’s 32-step method guaranteed to help shops clean up and gain accurate financial numbers. MORE INFO



Mike is also available for customized speaking engagements, not only in the collision repair industry but also for schools, churches and other business venues.